| Ratings ------------------------------------------------------------------------------- Order: 561 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Glen was a great help to me. He found the part I needed and emailed me with the information. Not many places take the time to research a problem. Thanks a lot -------------------------------------------------------------------------------- Order: 553 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: GREAT WORKING WITH GLEN , HE REALLY KNOW HIS STUFF! -------------------------------------------------------------------------------- Order: 547 Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: website was great ordering easy and they delivered proper item on time -------------------------------------------------------------------------------- Order: 544 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Extremely helpful...I emailed a photo of the part that I needed to replace and they put that part on their website immediately allowing me to purchase and have it shipped that same day! -------------------------------------------------------------------------------- Order: 528 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Shopping was great, they looked up the part I needed so I was sure to get the right one. I have booked marked the web site and will be using it again. I also will recommend Spa Mechanic to my friends -------------------------------------------------------------------------------- Order: 556 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: -------------------------------------------------------------------------------- Order: 611 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I needed spa repair/replacement parts. Local dealer (Galaxy Spas) were worthless. Found the Spa Mechanic on the Internet and was well taken care of. All the parts were the correct fit, and everything arrived in a timely manner. Would definitely use The Spa Mechanic again. --------------------------------------------------------------------------------- Order: 622 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Sometime having the option of slower delivery for less money is what the customer wants. It turns out that my Order is being shipped 2 day FedEx when I would be happy if it arrived in 7-10 days. At least give the option. I spoke to Glen, the owner, and he was extremely helpful. I will definitely come back. Note from The Spa Mechanic- In most cases we ship 2 or 3 day for the same price as ground with no extra charge. (Order #622 was charged only ground rates) ---------------------------------------------------------------------------------- Order: 627 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very Helpful when I needed further information. Went the extra mile to see that I was getting what I needed and also gave a me a few great hints on installation. Part worked great and now the hot tub is up and running again. Thanks! Sally ------------------------------------------------------------------------------------- Order: 911 924 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: WOW! I'm impressed with this company and their tech. I was looking for parts for an outdated spa. Spent weeks trying to find new jets. The responses I got and lack of overall knowledge was ridiculous. The spa mechanic went over and above to get my parts in hour! It is so refreshing to know somebody is still out that can help. ---------------------------------------------------------------------------------------- Order 1017 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Product was shipped quickly, I had the tracking # within an hour of order confirmation. Excellent seller. Will buy again. ---------------------------------------------------------------------------------------- Copyright © 2008 All Rights Reserved. The Spa Mechanic Inc. |