Ratings ------------------------------------------------------------------------------- Order:  561 Rating:  Excellent Comments:  Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Glen was a great help to me. He found the part I needed and emailed me with the information. Not many places take the time to research a problem. Thanks a lot -------------------------------------------------------------------------------- Order:  553 Rating:  Excellent Comments:  Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: GREAT WORKING WITH GLEN , HE REALLY KNOW HIS STUFF! -------------------------------------------------------------------------------- Order:  547 Rating:  Excellent Comments:  Price Rating: OK Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: website was great ordering easy and they delivered proper item on time -------------------------------------------------------------------------------- Order:  544 Rating:  Excellent Comments:  Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Extremely helpful...I emailed a photo of the part that I needed to replace and they put that part on their website immediately allowing me to purchase and have it shipped that same day! -------------------------------------------------------------------------------- Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:I recieved a reply to my email question about compatability a locking ring  with my Cal Spa filter within a couple hours.  Purchased the ring and it arrived three days later.  Will for sure do business again with this site. -------------------------------------------------------------------------------- Order:  528 Rating:  Excellent Comments:  Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Shopping was great, they looked up the part I needed so I was sure to get the right one. I have booked marked the web site and will be using it again. I also will recommend Spa Mechanic to my friends --------------------------------------------------------------------------------                                                                                           Order:  556 Rating:  Excellent Comments:  Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:   --------------------------------------------------------------------------------                                                                                                                                                                                                                                                                                          Order:  611 Rating:  Excellent Comments:  Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I needed spa repair/replacement parts. Local dealer (Galaxy Spas) were worthless. Found the Spa Mechanic on the Internet and was well taken care of. All the parts were the correct fit, and everything arrived in a timely manner. Would definitely use The Spa Mechanic again. ---------------------------------------------------------------------------------                                                                                                                                                                                                                                                                           Order:  622 Rating:  Excellent Comments:  Price Rating: Excellent Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Sometime having the option of slower delivery for less money is what the customer wants. It turns out that my Order is being shipped 2 day FedEx when I would be happy if it arrived in 7-10 days. At least give the option. I spoke to Glen, the owner, and he was extremely helpful. I will definitely come back.                                                                                                                                                                                                                                                                                                                                                                                   Note from The Spa Mechanic- In most cases we ship 2 or 3 day for the same price as ground with no extra charge.  (Order #622 was charged only ground rates)                                                                                 ----------------------------------------------------------------------------------                                                                                                                                                                                                                                                                             Order:  627 Rating:  Excellent Comments:  Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very Helpful when I needed further information. Went the extra mile to see that I was getting what I needed and also gave a me a few great hints on installation. Part worked great and now the hot tub is up and running again. Thanks! Sally                                                                                        -------------------------------------------------------------------------------------                                                                                                                                                                                                                                                                            Order: 911 924                                                                                                                                                                   Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: WOW! I'm impressed with this company and their tech. I was looking for parts for an outdated spa. Spent weeks trying to find new jets. The responses I got and lack of overall knowledge was ridiculous. The spa mechanic went over and above to get my parts in hour! It is so refreshing to know somebody is still out that can help. --------------------------------------------------------------------------------------                                                                       Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:I was extremely pleased with my experience with spamechanic.com.  We conversed via email twice prior to my purchase because I wasn't sure what I really needed.  The owner was both helpful and courteous, explaining not only what I needed, but why. The site was easy to shop.  The price was competitive with most on-line merchants and lower than many. The cost was MUCH lower than local merchants.  I decided to do business with spamechanic. com for ALL of the reasons for which I was asked to rate this merchant. As you see, he aced all six of the ratings! There is no doubt that I will go directly to this site the next time I need assistance and parts for my spa.   On a personal note:  the owner reminds me of the small-town shop owner who still puts his customers first...What a concept! ---------------------------------------------------------------------------------------- Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Good Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Very Helpful friendly responsive & great to deal with. ----------------------------------------------------------------------------------------- Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Excellent service level, couldn't ask for more!  Delivered exactly when promised with great communication. ------------------------------------------------------------------------------------------                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Copyright ©  2010  All Rights Reserved.                                                                        The Spa Mechanic Inc.